Writing a Past Due Letter: Sample Templates and Tips

When it comes to debt collection, sending a past due letter is often the first step. It’s important to craft a polite, professional past due letter that is firm and concise. This article will provide you with sample templates, tips, and tricks to ensure that you create the best possible past due letter.

What is a Past Due Letter?

A past due letter is a type of document used to notify a customer that they have an outstanding payment. These letters typically include the date of the payment, the amount owed, and the date by which the payment is due. They may also include a request for payment or some other form of action.

When to Send a Past Due Letter

It’s important to send a past due letter as soon as possible after a payment is overdue. If the payment is more than 30 days overdue, it is best to send a more strongly worded past due letter. This will ensure that the customer is aware of their overdue payment and is reminded to make the payment promptly.

Tips for Writing a Past Due Letter

When writing a past due letter, there are a few important tips to keep in mind. First, make sure to include all relevant information, such as the payment amount and the date it was due. Second, remain polite and professional throughout the letter. Third, make it clear that the payment is past due and that action is required. Finally, provide clear instructions on what the customer needs to do in order to make the payment.

Sample Templates for a Past Due Letter

Template 1

Dear [Customer Name],

This is a friendly reminder that your payment of [Amount] is past due. The payment was due on [Date] and we have not yet received it. Please make the payment at your earliest convenience.

If you have any questions, please contact [Contact Name] at [Phone Number] or [Email Address]. Thank you for your prompt attention to this matter.

Sincerely,
[Your Name]

Template 2

Dear [Customer Name],

We are writing to remind you that the payment of [Amount] is past due. The payment was due on [Date] and we have not yet received it. Please make the payment as soon as possible.

If you need any assistance with making the payment, please do not hesitate to contact [Contact Name] at [Phone Number] or [Email Address]. We thank you for your prompt attention to this matter.

Sincerely,
[Your Name]

Conclusion

Writing a past due letter is an important part of debt collection. Make sure to include all relevant information, remain professional, and provide clear instructions on what the customer needs to do in order to make the payment. Sample templates are provided above, but feel free to customize them to fit your needs.